Shipping policy
This Shipping Policy governs the shipment of products purchased through the Hoozo 3D website.
1. Processing Time
Orders are typically processed within 1 to 2 business days after payment has been received. Processing times may vary depending on product availability and order volume. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Methods
We offer standard shipping for all orders. Shipping times and rates may vary depending on the shipping destination and selected shipping method. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
3. Shipping Rates
Shipping rates are calculated based on the weight of the package and the destination address. Shipping costs will be displayed at checkout before you complete your purchase.
4. Shipping Destinations
We currently ship to addresses within the United States. We do not ship to international addresses or P.O. boxes.
5. Delivery Time
Delivery times vary depending on the shipping method selected and the destination address. Standard shipping typically takes 7 to 14 business days for delivery after the order has been processed. Please note that delivery times may be longer during peak shipping periods or due to unforeseen circumstances.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order by clicking on the tracking link provided in the email or by logging into your Hoozo 3D account.
7. Shipping Delays
Hoozo 3D is not responsible for any delays in shipping caused by natural disasters, inclement weather, customs delays, or other unforeseen circumstances beyond our control. We will make every effort to notify customers of any delays and provide updated delivery estimates.
8. Shipping Address
Please ensure that the shipping address provided at checkout is accurate and complete. Hoozo 3D is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional shipping charges incurred due to incorrect address information will be the responsibility of the customer.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at support@hoozo3d.com.